Feature Request Board
Availability of Flood and Freeze Sensor in the EU
Hi Ring Team and Community, I recently purchased the Ring Alarm system and have been happy with its functionality. However, I later discovered that the Flood and Freeze Sensor, which is very important to me (as water damage is one of the most common and costly household issues), is not available in the EU due to the different Zigbee frequency. Unfortunately, I learned this the hard way when I ordered US sensors, only to find out that they couldn’t pair with my system. This has been a frustrating experience, as I was counting on having this critical protection as part of my Ring ecosystem. Could you please provide an update on whether and when the Flood and Freeze Sensor will be available for the EU market? I really don’t want to invest in another platform just to monitor for floods, as I already have enough home hubs, apps, and devices to manage. I’d appreciate any insight you can provide, as this feature is crucial to me. Thank you! Vit
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27-01-2025 11:51:24
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Caitlyn_Ring
Hi @vitaminus. I've moved your post over to our Feature Request board, which can be used for new feature or product suggestions. We do not have information on when or if Ring Alarm accessories, like the Flood and Freeze Sensor, will be available in other regions. When a new product is available in your country, you will see it listed on Ring.com.
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29-01-2025 04:56:01
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