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Ring with alexa app
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cs-support
amazon-alexa
Hello i bought a ring through amazon and my inlaws are now able to see my ring cams on there alexa app. I dont have alexa but the ring was bought thru there amazon account. However i sent up the ring thru the ring app so the ring account is mine. Is there any way to disable there view from my phone? Ive never authorized them as a user and i feel like this is a dangerous feature. What if i bought some one a nanny cam or indoor cam would i be anle to see inside there home?
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09-02-2022 03:25:19
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Caitlyn_Ring
Hi @Xrobbyx. They shouldn't have access to anything with your Ring Cameras. Only the owner of the Ring device and their Shared Users have access to anything. [Shared Users](https://support.ring.com/hc/en-us/articles/360031246472-Shared-Users-and-Alexa) do have a limited range of features within Alexa as well, but only when they are a Shared User on your Ring device. If you have any concerns with the privacy of your account, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406) so they can take a deeper look at this. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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09-02-2022 07:21:33
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