Amazon Alexa + Ring

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Ring security motion sensor not triggering alexa routine
troubleshooting

HiAs above. If I look at my motion sensor in the alexa app, I can see it detecting motion, so the sensor is working and seen by alexa. If I run my routine by hand, it works, so the routine is working, but the routine is not being triggered by motion detection. Does anyone have any clue as to how to resolve this? Thanks

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24-11-2024 09:17:00

Responses (1)

  • C

    Hi @user_55bff7. First, try deleting the Alexa Routine and then setting up a new one. If that doesn't work, unlearn the Ring Skill and relearn it, then set up the Routine again.

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    27-11-2024 00:23:13

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