Amazon Alexa + Ring

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U
Notification not sent to alexa
troubleshooting

I've the Ring doorbell for a few months and I always received notifications when the doorbell rang on Alexa, but today I simply stopped receiving them,I just keep receiving the notification on the ring app, I've tried disabling the skill and removing the devices in the Alexa app, I've also tried unlinking my Amazon account on the Ring app and link again but I still have the same problem.Had anyone got the same problem and how did you fix it? Best regards

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12-11-2024 17:47:25

Responses (1)

  • J

    Hi @user_66cf01. You have tried all the basic troubleshooting steps I would have recommended for your concern. The next best step is to give our support team a call for further assistance.

    0

    13-11-2024 18:14:32

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