Responses (11)

• M

  Marley_Ring

  It sounds like you are trying to link Ring with your TV to initiate two way talk. This can be done on compatible [Fire TV and Echo Devices](https://support.ring.com/hc/en-us/articles/360017596112-Two-Way-Communication-Through-Amazon-Echo-Devices). Check out also our [Help Center article](https://support.ring.com/hc/en-us/articles/4417522079892-View-Your-Ring-Cameras-on-Fire-TV-with-Alexa) for integrating Ring and Alexa. :)

  1

  •

  29-04-2020 11:26:55

  •

  Reply

  D

  denisemarie

  i have the 2019 Alexa ready LG TV E9 model. I also have Ring video Pro doorbell. I was first told by lG sales Rep that the 2019 Model Alexa Ready will allo w for Ring Video Doorbell to be dispalyed and accesable on my 2019 Alexa Ready LG TV. I enabled the Ring Skill in Alexa App, added to lG Smart link App and enabled in Alexa... but other than Alexa raising my TV volume, cahnging channel etc... When I say Alexa Ask LG to Show my Ring Doorbell... Alexa response "Ok" response then Hum. something went wrong" I was then told by LG Customer Service I needed to add the Amazon Fire Stick to my LG TV. Did that still nothing even after Fire Stick... no Ring Video Doorbell not loading to LG TV. Alexa ask Fire TV to show my ring Doorbell. Alexa replies "Ok... the Hum something went wrong." Many Utube Videos show LG and Ring compatability with Fire Stick on 2019 LG model (I have E9) but mne is not working. What do I need to do to get my Ring Video Pro Doorbell work on on LG OLED E9 TV - that is Amaazon Alexa Ready and even has the Fire Stick added to TV?

  0

  •

  05-06-2020 11:58:45

  J

  jviskaal

  I'll have the same question, can you integrate RING products with LG IoT even withouth having Alexa installed?

  2

  •

  02-07-2020 06:43:51

• I

  Imz2k

  I’m having a similar issue. When I say “Alexa show me the front door on living room tv” it starts to as in it says front door in the bottom left is a black screen that has “loading” in the centre. It however never actually loads anything! Any ideas anyone?

  3

  •

  02-07-2020 11:48:00

  •

  Reply

  L

  lookoutpi

  I have the same issue. I run "Alexa, show me the front door." Alexa says "Ok." "Front door," shows up on the screen but nothing ever come up. Am I missing something?

  2

  •

  05-07-2020 04:52:42

  C

  Chelsea_Ring

  Hey neighbors! If you're having troubles with your Ring device not pulling up the Live View on your Alexa supported device, please check out our Community post [here](https://community.ring.com/t5/Ring-Device-Tips-and-How-To-s/Live-View-Not-Activating-and-Connecting-Troubleshooting-Tips/ba-p/821) for more troubleshooting tips and tricks. In addition, if this fails, since this is through the Amazon Alexa integration, if your Ring app works with the Live View and the Amazon Alexa side of things will not, it's best to reach out to their support team!

  0

  •

  07-07-2020 05:42:08

  S

  Sosick2006

  Brand new LG 65inch 7300 series and went through the process of linking my ring cameras to my account now just says loading... I was told that when you set up your ring door bell pro correctly, when someone hits the doorbell it will automatically show the live view on the tv. Big let down to ring for not having customer service people that know how to address this problem

  2

  •

  09-07-2020 08:45:34

  B

  bohnb

  This is a poor response just directing to some general troubleshooting page. It just DOESN'T work with the built in Alexa on LG TV's or LG TV's built in browser - at the moment you have to buy the stand-alone Alexa (why?) or the Echo Show. I really don't understand why Ring and LG can't work on this together for your user base and come up with some answers that actually help people.

  1

  •

  13-07-2020 08:41:46

  G

  gizmojets

  I've the same issue, if it can work with for TV stick, certainly there shouldn't be any physical limitation to get this to work on LG TV. Big let down there.

  2

  •

  24-07-2020 10:01:36

• S

  shepansk

  Does anyone have a problem with the LG TV turning on when the Ring doorbell chimes? I also have a Firestick connected to the TV.

  1

  •

  23-12-2020 04:29:28

  •

  Reply

  M

  Moose13

  Yes I was having the same problem, it is the fire stick that is causing the tv to turn on when the ring doorbell is activated, and I fixed it by doing this: With the Fire Stick remote Go to The setting on the Fire TV to enable / disable the TV being switched on automatically can be found here: Settings -> Display & Sounds -> HDMI CEC Device Control Set it to ON to auto switch on the TV, or OFF to not. Set it to off. That solved the problem for me.

  1

  •

  24-12-2020 11:00:15

  A

  Am

  Hi, Anyone know how to integrate LG TV with Rig to show video from front door

  1

  •

  28-12-2020 01:06:24

• B

  Benrb8157

  Works absolutely fine on my LG C9 55" OLED. Just signed into the Alexa app on the TV, held down the Amazon button and ask to show the (insert name) camera and it appears, filling the screen. The only thing I've found is that after approx 30 secs it flicks back to whatever HDMI you'd been watching previously. I can't keep it on the screen as a large monitor

  4

  •

  02-01-2021 10:43:57

  •

  Reply

  A

  Antscool

  Thanks for posting! been looking for this info for ages, To add you also need to register/link your ring account with the alexa app via your phone & then add the ring camera as a device,

  1

  •

  30-01-2021 09:19:08

• R

  RingappJP

  You are a scholar and a saint. Have wanted to know how to do this for 2 years

  1

  •

  17-01-2021 12:48:57

  •

  Reply