Amazon Alexa + Ring
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Jcatha1
Accepted Solution
Geofence
Hello I get a leaving notification when I leave the geofence if I've not enabled it. Within a minute or so i get a welcome back notification even though I've left the geofence. Does anyone know why and how i can put this right, please?
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01-09-2024 01:08:04
Responses (1)
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Justin_Ring
Hi @Jcatha1. I recommend trying the following steps for your concern: - Verify your Ring app has the latest update available. - Disable and enable your Geo-fence. - Disable any active VPN. - Uninstall and reinstall the Ring app. If you have tried these steps and are still having the same concern, give our support team a call for further assistance.
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02-09-2024 11:11:15
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