Amazon Alexa + Ring

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Jcatha1

Accepted Solution
Geofence

Hello I get a leaving notification when I leave the geofence if I've not enabled it.  Within a minute or so i get a welcome back notification even though I've left the geofence.  Does anyone know why and how i can put this right, please? 

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2

0

01-09-2024 01:08:04

Responses (1)

  • J
    Accepted Solution

    Hi @Jcatha1. I recommend trying the following steps for your concern:   - Verify your Ring app has the latest update available.   - Disable and enable your Geo-fence.   - Disable any active VPN.   - Uninstall and reinstall the Ring app.   If you have tried these steps and are still having the same concern, give our support team a call for further assistance.

    0

    02-09-2024 11:11:15

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