Amazon Alexa + Ring
False advertisement - ring doorbell and google home integration
A ring representative needs to provide an adequate explanation as to why there are **STILL** advertisments on the internet showing that Ring is compatible with Google Home. It's clear that this is a consumer affairs issue and neither Google or Ring have offered any of their customers a proper explanation. Please dont mark this message as complete until Ring and Google have a conversation and work together to find a fix for this issue. Two of the biggest tech companies in the WORLD cannot work together to deliver their customers what was promised and advertised? So many customers purchased devices based on the advertisments that the two devices/apps were compatible. Google and Ring need to collaborate to formulate an official response addressing this issue. If no adequate response is received, my next step is to lodge an official complaint with consumer affairs. I will also be launching a campaign on social media to obtain signatures from unhappy customers who have been affected by this.
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18-12-2019 12:32:03
Responses (10)
- A
google home is one of the availble devices. Able to link to google account. Still no visible in google home. 
•4
19-12-2019 10:27:00
RI just purchased the Google Nest Max for my wife and the main purpose was to display the Ring Doorbell cam. If this is not an Option I will have to purchase the Nest cam........
•4
26-12-2019 04:48:19
MHey neighbors! As shared by other neighbors in the Community, the extent of Google home and Ring abilities that we know of are as follows: - Recent Activity: Will tell you when the last even was, and what type of event. - Device Health: Will tell you the battery percentage of your devices, if applicable. - Record Clip: Will trigger your Ring device to begin a recording (video will not display anywhere other than the Ring application). We appreciate your feedback and have shared it with our team. Feel free to send us any feature requests in our [Feature Request](https://community.ring.com/t5/Ring-Integrations/Integrations-Feature-Request/td-p/2097/page/4) thread.
•4
26-12-2019 08:05:36
- F
Few years ago Ring was promoted with API access coning soon. Now is not possible to integrate this crap to any smarthome. Thats a shame for a so called smarthome doorbell. It is not even possible to get the live image of the Amazon Ring Doorbell on an Amazon firetv - this product sucks at the moment. Custoners are missing the most basic smarthome features. And Amazon Ring product Management doesnt care.
•4
12-01-2020 03:42:55
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- C
Yup it sucks. The wording of the adveritising is VERY VERY close to false adveritising but I dont believe it is false. I was upset that I couldnt view the ring from my Home Hub, but I _can_ technically "Access my Device" from it. The access is SUPER limited but, sure, I _can_ access it. If I knew this, I would have purchased a nest. I will not be purchasing another Ring device ever again.
•3
11-03-2020 08:36:10
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- R
I just replaced my entire system with a full nest setup and couldn't be happier. Constant recordings. Alert on people not cats and car lights at night. Everything about it is just better. I was a ring customer for years but no longer.
•1
29-03-2020 06:43:23
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- M
s very frustrating. I understand that companies producing hardware and software may be competition in some regards, but in 2020 its time to progress guys. Lets get Google and Amozon on the same page...
•1
13-04-2020 03:02:48
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Eagle328
Do you have a link showing this? I've never seen it here in years. It was supported at one time but no longer. My guess is for the same reason as YouTube wasn't allowed on fire TV. And Amazon wasn't allowed to use Chromecast. But they've finally agreed to let everything work together again. I'd like to see Google work with Ring as well. But I'm interested to see them advertising that it works with Ring now...
4
18-12-2019 12:38:34
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