Amazon Alexa + Ring
Browse posts, comment, and join in the discussion about how Ring works with Alexa-enabled Echo devices.
Echo Show 5 does not get Ring 2 notifications
I installed my ring and my echo show 5. When the doorbell is rang, I only get a notification on my cel. Thus, I have no doorbell sound inside my house at all beside my cell phone. Should my Echo 5 make a sound when the ring is used from someone arriving? I know it is connected because I am able to ask Alexa to show front door but that is it. HELP!!!!!!
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06-12-2019 05:06:57
Responses (4)
- K
I am not sure if you ever got it to work considering it has been a year since the original post. After being on the phone for over a hour I figured it out myself. Go to the Alexa app. Click on the menu (icon with 3 lines). Go to settings. Click on notifications, then smart devices. Click on whatever you named your ring doorbell. Click on announcement devices. Make sure all of your compatible devices have a check mark next to them. Also on your ring doorbell device page, make sure you have enabled announcements and motion notification. I hope you have resolved this, and if not I hope this helps you and everyone else that is having trouble. I seen a lot of people was having this problem with their echo show 5, so this might be something that needs to be modified for easier setup.
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13-01-2021 19:13:09
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- U
I have been unable to get my Echo Show 5 to chime when my wired ring doorbell is pressed. I have performed all the setups as described via the app. Any other recommendations? Does the separate chime work flawlessly.
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12-04-2022 13:15:03
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- D
I was having the same issues. After searching and searching I finally found a solution that worked for me. Basically, from the Alexa app on your phone you have to disable the Ring Skill. Once that is done then you must remove the Ring Camera from your devices on Alexa. Once everything was removed I readded the skill and after logging back in, Alexa found my doorbell and everything works like before. [Here](https://support.ring.com/hc/en-us/articles/360050373832-What-to-do-if-your-Ring-and-Alexa-Features-Stopped-Working-) is a link to the page I found the instructions on. [What to do if your Ring and Alexa Features Stopped Working – Ring Help](https://support.ring.com/hc/en-us/articles/360050373832-What-to-do-if-your-Ring-and-Alexa-Features-Stopped-Working-)
•1
07-05-2023 04:04:44
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breakNegg
yes, go into Amazon Alexa app,Bottom right of screen Devices Pick Doorbell and select motion toggle switch
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06-12-2019 06:52:42
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