Amazon Alexa + Ring
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Alexa not announcing someone at door
hardwired-video-doorbell
troubleshooting
amazon-alexa
Hi. I’ve got a ring pro 2 doorbell, recently my Alexa echo has stopped announcing when the doorbell has been pressed. I still get the live feed, both in the ring app and Alexa app are turned on to announce when it is pressed. I’ve unlinked the Alexa skill and linked again the bell still chimes and I get a notice on my phone. Does anyone have any ideas how to solve this? Many thanks
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09-12-2023 10:52:13
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Tom_Ring
Hi @Jcc1. This Help Center article [here](https://support.help.ring.com/hc/en-us/articles/360018032731-Getting-doorbell-press-and-motion-notifications-via-Alexa-Announcements) has some helpful troubleshooting information for this concern.
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12-12-2023 07:04:29
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