Feature Request Board
USB-C on all Ring products
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25-06-2023 02:55:02
Responses (5)
Yes I was disppointed to see Micro USB, after I got “Battery Video Doorbell Plus”.
“Ring” please raise your bar.
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09-01-2024 04:02:26
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The ancient USB Micro charging port on the Batteries is a real pain. Everything else uses USB C, so you have to hunt up an adapter to charge a Ring Battery. Then you have to get your glasses our to orient the adapter connector to match the position of the Battery port - all not necessary if the Batteries just used current technology USB C charging ports. Time to update to at least XXXX tech.
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05-02-2024 04:13:54
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+1000
Nowadays most of households and even cell phone companies moved to USB TYPE C port. It will be ideal if we have TYPE C port for battery charging option, this will avoid the need for user maintain both micro B cable & latest TYPE C cables.
Or small Micro B to Type C converter in package may be an ideal option.
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07-02-2024 03:18:52
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100% agree!! I noticed that one of my batteries wasn’t charging properly and that the doorbell kept going offline. I swapped the battery for a slightly newer one and it worked ok. I thought the battery might not be fully charged so I went to charge it and noticed that the connector was “wobbly”. A little bit of net research and it is clear that micro USB is far less sturdy and reliable than USB C.
Conclusion, I won’t be buying any more Ring products until they switch to USB C, even if this means swapping to an alternative device/ manufacturer when this one fails terminally (which it will, eventually).
Come on Ring, get your act together and update your technology or you will start losing customers.
Ps have also cancelled subscription following recent outrageous price hikes. So the USB C thing might be a moot point if Ring continue to try and rip people off with subscription increases!
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20-02-2024 11:51:37
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USBCguy
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03-11-2023 10:38:09
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