Upgrade subscription after 4 months do you have pay full amount and lose what ive paid

Ive paid for.12 months basic and want install another camera and upgrade but its saying its 80 pound and no mention of refund me for the rest my 12 months already paid for

Hi @user45564. Once subscribed and upgraded to a new Ring Protect Plan, you will be automatically refunded a prorated amount for the time left on your Basic Ring Protect Plan. It may take a few days for this to process, depending on your bank. But yes, you do have to pay the full amount for a new Ring Protect Plan subscription.

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