I have a Plusnet Hub Two router, I have attempted to set up my hardwired Ring Doorbell Pro on the Ring App via two different iphones (one with vpn, one not) and an Ipad (all on the latest IoS). They all fail to join the Ring network when asked to. I have tried resetting the doorbell, turning off my router, I also have a mesh system in place to improve my wifi coverage.
Even when i try to join Ring XXX wifi from settings on my IoS devices (the Ring WiFi network has a strong signal), but I always get unable to join this network. Occasionally it appears to try to connect but returns a no internet connection message, how do I tell the bell which home network to connect to or is this a red herring?
The web offers suggestions regards resetting network settings, turning of Bluetooth etc, but none seem to work.
I inherited the doorbell when I moved into a new house (Can the bell still be registered to the previous tenant?), the cameras all set up in minutes but the doorbell always fails to connect to the Ring xxx network and keeps announcing what a great bell it is, it’s driving me nuts !
Help much appreciated