Time for devices is incorrect within the app

We have recently set up a ring doorbell and alarm system (including security cameras) within the app, the time shown on all of the devices is incorrect but I cannot find a way to change it.
Can anyone advise please?
Eg, delivery driver came at approx 13.30, ring shows motion at 07.30. It appears like it’s 6 hours behind.

Hi @user32287. If the time is incorrect in your Ring app, try the following steps:

  • Verify your Ring app and and phone are up-to-date with latest updates

  • Disable any active VPNs on your phone.

If you have tried these steps and are still having the same concern, give our support team a call at one of the numbers available here for further assistance. If you are outside of the US, please visit here to see how to contact support.