Stuck in cellular after IP change

Hi community,

My base station is wired.

I needed to change the IP range for my home network.

After the change the base station is stuck in Cellular and won’t switch back to Ethernet. I assume it’s configured for DHCP.

Do I need to reset/re-adopt?

All the cameras just kept working fine btw.

Thanks in advance! :blush:

Hi @Halcyonz80. Try rebooting your Base Station and then going through setting up the Base Station on your wifi again. To reboot your Base Station, quickly press and release the reset button at the back of the device with a paper clip or similar tool. DO NOT PRESS AND HOLD THE RESET BUTTON DOWN LONGER THAN ONE SECOND TO AVOID FACTORY RESETTING THE DEVICE. To go through setting up your Base Station again, go to your Base Station settings page in the Ring app and select Device Settings. Tap on Network Settings and select Change Connection. I would also review this Help Center page to check if your router settings match what Ring devices require to be able to connect. If you have tried these steps and are still having the same concern, give our support team a call for further assistance.

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