Someone deactivated my doorbell

How can someone deactivate my doorbell when im the only owner and how do i reactive it.any ideas appreciated.

Hi @user27356. Only the Owner of the Ring account can deactivate it. If you are experiencing issues with your account, you’ll have to reach out to our support team directly. Please give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.


Thank you for your reply im in the uk and now have it sorted .It seems someone hacked my doorbell and tried to take over it .

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Hey @user27356. I’m sorry to hear about what happened, but I’m glad you were were able to get everything sorted out. You can also use the Ring Control Centre in the Ring app to help you maintain the safety and security of your Ring account. :slight_smile:

How did you sort this and how did it do it, mine has done the same

Hiya i got in touch with Ring control centre and we sorted it out online and put some security in place.

Glad to hear that you got this taken care of neighbors!