Solar Sign stopped working after 1 monthc

Any ideas why my Solar Sign stopped working after 1 month? It worked great for the first month and just died after that. Thank you!

1 Like

Hi @YouCanRingMyBell! The Solar Sign should definitely work for much longer. Please ensure there is no debris over the solar panel and that it is receiving several hours of direct sunlight per day. Please also check the button on the back, as there may be an on off switch for the sign. I hope this helps! :slight_smile:

1 Like

The battery life in those Solar Signs is ridiculously LOW ! ! !

The “several” hours of sunshine recommended by Ring should instead say “12 Hours or more”.

You can increase the useful life of the battery by charging it up to 100% of its capacity BEFORE you use the sign at all.

But, once the battery is dead - it is too late to do that.

ONLY choice is to replace the battery & start over.

But those batteries are NOT cheap.

Constantly having to replace the battery makes the cost of operating the Solar Sign UNREASONABLE.

I now wish I had never bought the 1 I have.

I quit buying batteries for mine & now use it as an UNlit sign.

A VERY EXPENSIVE unlit sign ! ! !

1 Like

My solar sign worked for about 8 months but then stoped lighting up. Is there a way to replace the batteries??

My solar power sign worked for few months and no longer functions. I’ve called ring 4 times. First call ended without a resolution because I was not at home to tell them the serial number of the solar powered sign. On the 2nd call, after me having furnished the serial number and trouble shooting, they confirmed a replacement will be shipped. They sent me a confirmation email that regular sign (non-solar powered) will be sent. Third call, I’ve told them they’re sending me the wrong sign. They told me they will fix it and send me the right sign (solar powered). Today I’ve received the non-solar powered sign (security yard sign). Fourth call was to tell them they shipped me the wrong sign again… They’re asking me for the serial number of the sign that I’ve received. Nowhere on the box or the sign displays a serial number. Now, they’re asking me for a MAC address of the sign!!! are you kidding me!!! Do you even understand or know your products!!! What makes you think that these plastic signs have a MAC address!!! They requested a photo of the box to prove that it doesn’t show a serial number (which I’ve provided). I’ve finally had enough wasting my time talking to these customer service reps that clearly do not know the products they’re selling. I’ve requested to be connected to a manager because I’m not willing to waste my time anymore dealing with CSRs that clearly don’t understand their products. I really don’t understand what the difficulty is… I’ve provided all necessary information for my defective product. You determined a replacement was necessary and yet why am I wasting hours of my life going back and fourth with no end in sight.

The Solar Sign should work for much longer than this, as I’ve had mine in my yard for a couple years. Please ensure there is no damage to the sign and that the solar portion is cleaned from debris. If this concern persists, please give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.

1 Like

Mine has never worked since day one. Sign gets hours of sunlight in the morning.

Hi neighbors. If your Solar Security Sign is not lighting up, please make sure to check the following:

  • Check the back of the sign to verify that the switch is in the on position and not the off position.
  • Clean your Solar Sign of any dirt or debris, as this could prevent the solar panel part of the sign from working.
  • Ensure the sign is receiving several hours of direct sunlight per day. Depending on the time of the year, you may need to move the sign from one area of your yard to another to be sure it’s receiving adequate sunlight.

If these suggestions don’t help, please give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.