K
Security keypad not recognizing base station
cs-support
keypad
I am trying to hook up my new security system and the keypad is not recognizing the base station to connect to the internet. I have tried all recommendations without any success
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04-01-2023 09:32:54
Responses (1)
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Justin_Ring
Hi @Kenpatrick37. If you have tried all the basic troubleshooting steps and are still having the same concern, give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406) for further assitstance. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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06-01-2023 06:21:43
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