I am having trouble getting my Schlage Encode lock to connect to the Ring App. I had previously connected the lock to the Ring app and was working fine for about a year, but recently I think something changed and the Ring App was asking me to reconnect the lock to the app. Everytime I go to set it up (Locks > Set Up Locks > Schlage Home) i get the message “Hmmm, something went wrong. Sorry about that. Please try Again.” I have been trying this for over a week now, and continue to get the same error message.
Like I mentioned, the lock and ring app were working fine for about a year, but within the last month i’ve been running into this problem.