Schlage Encode Setup Issues in Ring App
I am having trouble getting my Schlage Encode lock to connect to the Ring App. I had previously connected the lock to the Ring app and was working fine for about a year, but recently I think something changed and the Ring App was asking me to reconnect the lock to the app. Everytime I go to set it up (Locks > Set Up Locks > Schlage Home) i get the message "Hmmm, something went wrong. Sorry about that. Please try Again." I have been trying this for over a week now, and continue to get the same error message. Like I mentioned, the lock and ring app were working fine for about a year, but within the last month i've been running into this problem.
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11-04-2022 07:02:09
Responses (3)
- U
Hi, I’m also having this issue. However, I get a reference to link my Ring account to my Amazon account. When I try to, it says that my account is already connected, despite me already unlinking the two already.
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14-08-2022 02:06:56
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- L
i strongly believe the ring app is no longer compatible with the schlage encode lock mine work for a long time and suddenly stop i get the same repeat sequence message over and over with no success
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13-08-2023 11:03:13
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Marley_Ring
The Schlage Encode is certainly a Works With Ring compatible lock to use with the Ring app and Amazon Key. It should works as normal, as long as the signal to them is sufficient. https://support.ring.com/hc/en-us/articles/360027029751-Works-With-Ring-Schlage-Encode-Smart-Wifi-Deadbolt-Information Feel free to also check out the [Schlage support page](https://www.schlage.com/en/home/support/how-to-center.html) for more detailed information.
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12-04-2022 05:26:55
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