Rotate image for any/all Ring cams in app's device settings
Aloha! Ring should update the app to allow us to rotate the image for ALL their cams in the device settings. I understand why Ring stopped allowing rotation for their outdoor cams...they are weather-resistant in the correct upright orientation, but not updside down or even sideways. Considering Ring warranties (and extends the warranty for Ring Protect Plus) their outdoor cams, they would be losing money from all the claims by those inverting their outdoor cams (yes, water or dirt would eventually get into the electronics of the inverted cam). So, what is the solution to appease everyone? 1) Ring adds the functionality to the app to allow us to rotate the view of ANY of their cameras, including outdoor cams, in the app's device settings. (It would be a great feature to have 360 degree adjustable increments, so that a user could physically install the cam however it best fits, then "level" the image in the software.) 2) In the app, when the user toggles the "Rotate View" to "On", have a popup that states something like, "By using this feature, the warranty will be VOID if this cam was not mounted in an upright orientation and water or dirt intrusion is found to be the cause of the issue.". The user could click "I agree" to continue or "Cancel" to cancel the setting change. This solution doesn't cost the user any more money, is quick, and costs the least for Ring (a software change is way quicker and costs way less than changing the harware to make it waterproof/IP65+). Problem solved? We all happy now? If so, click the Thumbs-Up/Kudos so that Ring sees this and takes note and gets this feature done. Stay safe and well, Aloha!
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05-09-2020 01:16:05
Responses (89)
- H
This is nuts, I bought these blackfriday and now when i try to view from my ceiling mount or on the landscape feature I have to keep turning my Daggum phone to get the full view but it just keep moving as soon as I go full screen. Fix this ASAP its been long enough ring, get your act together and add the "rotate video" toggle to our app.
•3
07-12-2020 11:46:19
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- S
Disappointed I can't use the stick up cam upside down, I bought them to use indoors where there isn't a socket in a convenient location not to use outdoors, don't disadvantage all your customers due to a few who want to use them outdoors... Please fix this.
•3
11-12-2020 08:48:20
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- J
I am specifically in need of the software fix that would permit rotatation of the Ring Doorbell video recording to portrait. Making it possible to physically rotate the camera 90 degrees to the left or right within the Ring Doorbell housing would be another acceptable fix. I want to see both the entire body of a person standing before the camera as well as any packages that are placed on the ground by a delivery service. As it is now, I get a nice wide landscape view which shows a lot left and right that I don't need, but cuts off either the person's head or feet (and views of packages) depending on the angle I have adhered the doorbell to the wall. Come on, Ring. This is an easy, user-friendly modification.
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14-12-2020 07:36:25
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- S
I have an outdoor stick up cam where this used to be possible within the app because I did it before but now I can't on my new stick up cam
•2
25-12-2020 07:13:47
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bkwadeny
For Floodlight Cam, in my installation I am looking down a long, narrow space between my home and my neighbor's home. In such an installation the widescreen format of the video is not terribly useful. I should be able to rotate the camera 90 degrees on the fixture and then tell the app we're doing portrait-form instead of landscape-form.
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07-12-2020 04:16:19
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