Ring Intercom with Urmet CS 1131-002G

Hello, I connected all wires following the app but I can’t open the gate, can you help me?

Hi @Maurizio. Welcome to the Ring Community!

We’d be happy to take a look at this with you. Could you let us know if the button to open the door is greyed out or if you’re receiving an error message when trying to use it? We look forward to hearing back from you.