Ring-Intercom

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M
Ring Intercom problem with Urmet 1704/82. Error code P16-33-20032001
installation
cs-support
intercom
Ring app suggests to connect cable B-1 and B-2 to LINE pins. However, when I run the test, error code P16-33-20032001 appears. My Urmet 1704/82 has only 5 pins: - 2 LINE pins - 1 CP pin - 1 S+ pin - 1 S- pin Anyone knows how to solve?

2001

0

2

06-05-2023 06:24:33

Responses (7)

L
Same identical problem with same cable B1 and B2 with Urmet 1740/1 and bracket 1740/83. I am waiting a solution.

0

07-05-2023 07:04:34

F
Same identical problem with same cable B1 and B2 with Urmet 1702/82

0

09-05-2023 02:33:37

J
Hi neighbors. We have these Help Center [articles](https://support.ring.com/hc/en-us/sections/4417082373780-Ring-Intercom) with information regarding the Ring Intercom that could perhaps help. If not, reach out to our [support team](https://support.ring.com/hc/en-us/articles/10070641988500-Ring-Intercom-Support) dedicated solely to the Ring Intercom for further assistance.

1

10-05-2023 05:11:24

R
Those articles doesn't says absolutely nothing about the error P16-33-20032001 There is a recent post about the same error here in the forum and I'm having a similar issue, but the error code is slightly different: P16-10-20032001

0

31-05-2023 08:47:25

H
After 3 hours of testing, I still have this error message during the test, I despair, I once saw the test of the message but I did not hear it, after this error code

0

05-07-2023 08:24:51

L
me also with Fermax 3321, seems that this device is still on testing by us as is a beta product.

0

08-07-2023 12:55:06

S
I have the same issue with Comelit 2 wires system it does not work. Should I return the product or there is a solution for error p16-33-20032001

0

25-11-2023 12:51:06

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