Ring Intercom problem with Urmet 1704/82. Error code P16-33-20032001

Ring app suggests to connect cable B-1 and B-2 to LINE pins.
However, when I run the test, error code P16-33-20032001 appears.

My Urmet 1704/82 has only 5 pins:

  • 2 LINE pins
  • 1 CP pin
  • 1 S+ pin
  • 1 S- pin

Anyone knows how to solve?

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Same identical problem with same cable B1 and B2 with Urmet 1740/1 and bracket 1740/83. I am waiting a solution.

Same identical problem with same cable B1 and B2 with Urmet 1702/82

Hi neighbors. We have these Help Center articles with information regarding the Ring Intercom that could perhaps help. If not, reach out to our support team dedicated solely to the Ring Intercom for further assistance.

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Those articles doesn’t says absolutely nothing about the error P16-33-20032001

There is a recent post about the same error here in the forum and I’m having a similar issue, but the error code is slightly different: P16-10-20032001