Ring Intercom problem with Urmet 1704/82. Error code P16-33-20032001
Ring app suggests to connect cable B-1 and B-2 to LINE pins. However, when I run the test, error code P16-33-20032001 appears. My Urmet 1704/82 has only 5 pins: - 2 LINE pins - 1 CP pin - 1 S+ pin - 1 S- pin Anyone knows how to solve?
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06-05-2023 06:24:33
Responses (7)
- J
Hi neighbors. We have these Help Center [articles](https://support.ring.com/hc/en-us/sections/4417082373780-Ring-Intercom) with information regarding the Ring Intercom that could perhaps help. If not, reach out to our [support team](https://support.ring.com/hc/en-us/articles/10070641988500-Ring-Intercom-Support) dedicated solely to the Ring Intercom for further assistance.
•1
10-05-2023 05:11:24
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- H
After 3 hours of testing, I still have this error message during the test, I despair, I once saw the test of the message but I did not hear it, after this error code
•0
05-07-2023 08:24:51
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- S
I have the same issue with Comelit 2 wires system it does not work. Should I return the product or there is a solution for error p16-33-20032001
•0
25-11-2023 12:51:06
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Lu1992
Same identical problem with same cable B1 and B2 with Urmet 1740/1 and bracket 1740/83. I am waiting a solution.
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07-05-2023 07:04:34
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