Ring Intercom Problem: Ritto 17230/.0
Hi There I got my Ring Intercom yesterday and did wire it up with my Ritto 17230/.0 as described in the setup guide. I did use the wiring cables „B“ and connected B1 (Ring out) > a (Ritto in) and B2 (Ring out) > b (Ritto in). What is working? - unlock the main entrance - get notified if someone presses the button at my apartment - voice (mic + speaker) is working The issue is that I‘m not getting a notification if the button outside is getting pressed. I already tried all possible wiring combinations (almost killed the Ritto) but nothing helped - the issue persists. Did anyone have a similar problem and was able to solve it? Or does anyone understand how the Ritto twinbus system works and what I could try to fix this by myself? Any help is appreciated :slight_smile: Regards, Koopa
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01-11-2022 07:32:16
Responses (11)
- K
Great to hear!!!! Glad this worked for you! Enjoy your new toy, I‘m doing also 😊 Thread is closed 😀
•2
12-11-2022 12:34:07
NU[quote="frank_th, post:24, topic:165823"] Additional information: Ring support told me that actually there is no way to show the firmware version running. (The app only shows “Up to Date”.) [/quote] This has to be one of the dumbest innovations in software engineering in a long time - Ubiquiti does this also on their cameras and it's utterly maddening.
•1
12-11-2022 01:09:56
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frank_th
This morning Ring support informed me that they installed a new firmware onto my intercom and asked me to test again: NOW IT WORKS also with my Ritto intercom !!! Additional information: Ring support told me that actually there is no way to show the firmware version running. (The app only shows "Up to Date".) Thank you all for your support and patience.
1
12-11-2022 12:06:51
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