To whom it may concern,
I have had issues connecting. I have tried the restart and re-sync with the button on the side of the ring doorbell. During that the screw was stripped with the ring doorbell tool provided. This hasn’t solved the issue. I am thinking of using another provider. I keep having the issues, RSS error too, but the upload/down speeds are more than sufficient according to the testing and ring app says ‘good’. It is right near the incoming line to the house so the strength for the wifi should be more than enough. I have great signal strength upstairs. Please assist with this issue as well as the replacement of a screw for the faceplate. Thank you for your help!