Hi @adawood. The Ring App on the Samsung Smart Fridge is created and maintained by the Samsung team, so our troubleshooting tips for Live View concerns specifically may not be applicable. We have a similar thread on this topic here, and some neighbors and other Community team members have shared some tips and tricks there to try.
If this concern persists despite troubleshooting attempts, I’ve located the Samsung Community here where you might be able to find a solution. Feel free to let us know how it goes!