J
Ring Alarm Siren - Tamper
connectivity
alarm-siren
troubleshooting
Hi,
My siren is showing as being tampered on the app, but is not tampered, how do I remove the tamper flag?
Tia
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23-04-2024 05:47:29
Responses (1)
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Caitlyn_Ring
Hi @Joolsleeds. The Tampered alert indicates that the cover is not fully snapped into place. i’d recommend removing the cover and ensuring it is firmly snapped into place. if the Tampered alert doesn’t go away, it’s possible the siren is not communicated with the Base Station. You may need to try moving the Base Station closer to where the siren is installed.
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24-04-2024 06:24:19
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