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Feature Request Board

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B
More or Custom Chime and Chirp Tones in the Ring App
tones-and-alerts
app-request

It seems many of us want more Alert/Chirp sounds to choose from. Different sounds would make it easy to listen and immediately know which Ring device is activated. But instead of having Ring pick additional sounds for us, would it be possible to add an alert/chirp sound called "Custom" and then provide a method for the user to "Import" a sound file into this custom slot? Even better, provide "Custom 1", "Custom 2", and Custom 3", etc. That way the user could import several different sounds according to their specific needs. There are plenty of Sound Files that can be downloaded free off the Internet. And you could even make your own sound file or voice-recording file too! Instead of just "Motion at your Front Door", you'd be able to make "Back door is open", or "Motion at your Backyard Cam." I bet some people wound make some funny/unique sound files to use as their custom alert/chirp sounds! What do you think?

35409

1

405

22-07-2020 10:42:25

Responses (141)

  • T

    There needs to be a way to change the push alert tone on the ring alarm. I need to know that it is an alarm notice and needs to be loud enough to wake me in the night. This is a must for self monitoring.

    0

    29-05-2020 02:48:05

    • R

      Chime Pro should play unique sounds for each connected camera so you can tell where motion is. I have multiple cameras and getting the same alert for all of them is just annoying since I have to find my phone to figure out where the motion is.

      0

      10-06-2020 03:04:07

        A

        Completely agree!!! they should definitely have the chime play different sounds for different cameras and doorbells. I have several cameras and Im going crazy trying to figure out iwhich location detected motion when I'm at home When I'm at home if I don't have my phone with me, I have no way of knowing which device detected motion. The product name is Chime Pro.... IIT SHOULD REALLY LIVE UP TO THE NAME AND PERCORM BETTER AS A CHIME FOR RING DEVICES.

        0

        25-11-2020 10:04:24

        C

        I've wanted this feature since day 1 of owning the chime pro. We have 2 cameras and 2 door bells and it would be so amazingly useful to have custom tones per device.

        0

        13-12-2020 09:32:32

    • C

      Please send an update to allow the chirp tones on doors/windows/motion sensors to be customizable, or at least make the chirp tone the name of the sensor. As of now, we can only choose a few different music tones. The base station/keypads should be able to announce the name of the sensor being triggered. I know you can do this with an Echo/Alexa device using routines, but I do not want to use an echo device. Plus, this feature should be fully included in the Ring Alarm system without the need of an external device. It’s important to know which exact sensor is opened/tripped, so just a generic music tone is not sufficient. Please add this feature soon to Ring alarm system. Even my old ADT 10 year old system did this. Thank you.

      1

      15-06-2020 10:23:15

        M

        Need this feature. It is really important

        1

        23-11-2020 06:37:55

    • A

      We have multiple doorbells and multiple exterior cameras. We cannot tell the differece, for example when a person is at the back door or the front door Ring cameras. The two are very far apart and so we don't know if the UPS guy is at the fron door or back door. So now we have to go to the front door, look out the window. If no one is there, we have to run to the back gate. By that time the person is gone so the Ring cameras are useless in this case. Same thing with door bells. We have multiple door bells but we cannot tell where someone is ringing the door or which door should we go answer. Seems like a simple software fix here that would make this product much more useful. Of course I could buy multiple ringers and place pairs of ringers around the house. That is a really impractical and dumb idea. I know you have smart engineers there. Please fix this for me and all the complaints I see on Ring forums and on Amazon. I'm sure you have hear this many times before. Just enter a Jira issue for this

      0

      25-06-2020 09:32:03

        J

        Yes this is critical. Imagine being woekn up at night with a chime and you don't know what side of the house the motion is on - this very simple change will go along way to fixing that. Custom chimes and rings per device.

        1

        13-07-2020 08:17:14

        B

        Would it be possible to give us the ability to "Import" our own custom chime sound? We could then 'import' almost any sound audio file, even sounds we personally recorded.

        1

        17-07-2020 03:51:21

        M

        Device settings \> App Alert Tones \> Sound \> Motion at "device name"

        0

        24-07-2020 06:06:28

        B

        [@Marsha11](https://community.ring.com/t5/user/viewprofilepage/user-id/79478) wrote: Device settings \> App Alert Tones \> Sound \> Motion at "device name" Marsha11, You misunderstand. Many people have multiple devices and need More than the amount of current Alert-Chirps available already. As people run out of choices, then it becomes difficult to tell from the sound has been activated. We already know how to set Alert-chirp sounds, and we were asking not how to select the sound. [@jmcquigg](https://community.ring.com/t5/user/viewprofilepage/user-id/77567) and all of us, were asking for want more choices to distinguish which device with the current limited choices. My suggestion was to have the ability to Import a Custom sound, so I could make tailored Alert-sound by making my own unique like, "There's Motion near the Backyard Shed." @alainealain started this thread with: > @alaindealain wrote: > > We have multiple doorbells and multiple exterior cameras. We cannot tell the difference, for example when a person is at the back door or the front door Ring cameras. The two are very far apart and so we don't know if the UPS guy is at the front door or back door. So now we have to go to the front door, look out the window. If no one is there, we have to run to the back gate. By that time the person is gone so the Ring cameras are useless in this case. > > Same thing with door bells. We have multiple door bells but we cannot tell where someone is ringing the door or which door should we go answer. Seems like a simple software fix here that would make this product much more useful. Of course I could buy multiple ringers and place pairs of ringers around the house. That is a really impractical and dumb idea. > > > > I know you have smart engineers there. Please fix this for me and all the complaints I see on Ring forums and on Amazon. I'm sure you have hear this many times before. Just enter a Jira issue for this **If you like** to have a **"Custom" Alert-Chirp sound** available with a simple method for the user **to "Import" a sound file** into this custom slot, then **click on the below link** and then **click on "Thumbs Up" Icon**. **The Ring teams** will notice and potentially **incorporate this feature** if this idea gets plenty of Thumbs Up. [https://community.ring.com/t5/Feature-Request-Board/Custom-Alerts-Chirp-Sounds-selections/idi-p/49415](https://community.ring.com/t5/Feature-Request-Board/Custom-Alerts-Chirp-Sounds-selections/idi-p/49415)

        1

        24-07-2020 09:00:59

        A

        I too would like to have one chime and the ability to change to motion tones for each device. That way when my chime motion alert goes off I can determine where the motion was coming from without having to look at my phone.

        1

        11-09-2020 09:52:48

    • A

      I would love to be able to choose seasonal ringtones all year round, and a more variety of tones.

      0

      28-07-2020 07:18:03

        B

        > @Audrey wrote: > > I would love to be able to choose seasonal ringtones all year round, and a more variety of tones. Hello @Audrey , If you had a "Custom" option then you could import any seasonal/holiday sound or chime that you desire. You would not be limited to the choices that Ring selects, nor be disappointed when Ring removes that seasonal sound. Add your Kudo vote to the link below if you like the idea of having Customized App Alert Tones & customized Chirp Tones. [https://community.ring.com/t5/Feature-Request-Board/Custom-Alerts-Chirp-Sounds-selections/idi-p/4941...](https://community.ring.com/t5/Feature-Request-Board/Custom-Alerts-Chirp-Sounds-selections/idi-p/49415)

        0

        15-09-2020 03:08:10

        B

        Please make the seasonal ringtones available again

        0

        12-10-2020 06:25:09

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