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Missing screws
battery-video-doorbell
troubleshooting
Hi, Ring doorbell gen2, chime and no drill mount just arrived. The 3 x 10mm screws in bag ‘B’ are missing. How do I get hold of some?

354

2

2

02-12-2023 05:54:33

Responses (5)

U
I was trying to install my mom’s and the screws were missing out of her package as well. I contacted customer support and was told I had to buy them.

0

02-12-2023 08:24:22

L
[quote="Potter1, post:1, topic:246118"] orbell gen2, chime and no drill mount just arrived. The 3 x 10mm screws in bag ‘B’ are missing. How do I get hold of some? [/quote] visit this link https://support.ring.com/hc/en-us/articles/18978914517140-Getting-Spare-Part-Replacements-for-your-Doorbell-Security-Screws

1

03-12-2023 02:10:17

U
Continuing the discussion from [Missing screws](https://community.ring.com/t/missing-screws/246118): I lost one of my security screws and went to ring.com. In search I typed need replacement security screws and it sent me to site to order them. There was a discount code I could use and they are sending me an entire replacement kit. The kit was $4.99 but with code it was free. I just did this today 12/2/23.

1

04-12-2023 03:14:55

S

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

0

03-01-2024 03:15:33

U

I need to order the screws how do I order the screws for the doorbell

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11-06-2024 04:33:39

J

Hi neighbors. If you are in need of spare parts for your Doorbell like screws, you can order them on Ring.com on this page. Make sure you pick the correct spare parts for the model of Doorbell you have.

0

12-06-2024 05:54:59

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