@Huggs In that case, try checking out all of the troubleshooting tips and tricks we have in our Community Post on Live View concerns here. This should help you narrow down the specific cause of the Live View not loading for you. Additionally, make sure any VPNs you’re using are disabled when you’re accessing Ring.com, as VPNs will impact this.
If this concern continues to persist and the troubleshooting suggestions don’t work, I would recommend following up with our support team so they can take a deeper look at this. You can give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.