Kwikset Home Connect 620 not working with Ring

Has any gotten this to work with Ring, the website indicated “Works With Ring”. I had it working with a critical error, removed and tried again, and got nothing.

Hi @02472Highland. I do not see this model of Z-wave smart lock on our “Works With Ring Locks Compatible With Ring Alarm” list. If it is not on the list, you will not be able to integrate it successfully with the Ring Alarm.

It is on the Kwikset Website for this lock…not Ring. I spoke with tech support at Kwikset and they know it is an issue, they suggested I move to the 916 lock, albeit almost twice the cost. They say the 914, 910, and I think the 888 are no longer being manufactured and may be harder to find in black. Too bad the 620 looks to be a great lock at a great price. Mine is going back.