Kwikset Home Connect 620 not working with Ring
Has any gotten this to work with Ring, the website indicated "Works With Ring". I had it working with a critical error, removed and tried again, and got nothing.
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05-12-2022 06:58:30
Responses (3)
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It is on the Kwikset Website for this lock...not Ring. I spoke with tech support at Kwikset and they know it is an issue, they suggested I move to the 916 lock, albeit almost twice the cost. They say the 914, 910, and I think the 888 are no longer being manufactured and may be harder to find in black. Too bad the 620 looks to be a great lock at a great price. Mine is going back.
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08-12-2022 11:55:14
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Please, Ring please, please work on getting this lock fully integrated with Ring. We know Ring's goal is to have one ecosystem to rule them all...and I am all in...but until they start making Ring locks, I can only use those things that "works with Ring". When I purchased these locks, it was "advertised" to work with Ring, but did not list the caveats. Though I can control the opening and closing of the locks with the Ring app, code addition is what is really needed to make this fully functional with Ring.
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06-03-2023 02:30:22
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Justin_Ring
Hi @02472Highland. I do not see this model of Z-wave smart lock on our ["Works With Ring Locks Compatible With Ring Alarm" list](https://support.ring.com/hc/en-us/articles/360017691131). If it is not on the list, you will not be able to integrate it successfully with the Ring Alarm.
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07-12-2022 08:34:58
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