English (UK)

Ring Accessories

Browse posts, comment, and join in the discussion about Ring Chime, Chime Pro, and more.
0
Kwikset Home Connect 620 not working with Ring
smart-lock
z-wave

Has any gotten this to work with Ring, the website indicated "Works With Ring". I had it working with a critical error, removed and tried again, and got nothing.

910

0

0

05-12-2022 06:58:30

Responses (3)

  • J

    Hi @02472Highland. I do not see this model of Z-wave smart lock on our ["Works With Ring Locks Compatible With Ring Alarm" list](https://support.ring.com/hc/en-us/articles/360017691131). If it is not on the list, you will not be able to integrate it successfully with the Ring Alarm.

    0

    07-12-2022 08:34:58

    • 0

      It is on the Kwikset Website for this lock...not Ring. I spoke with tech support at Kwikset and they know it is an issue, they suggested I move to the 916 lock, albeit almost twice the cost. They say the 914, 910, and I think the 888 are no longer being manufactured and may be harder to find in black. Too bad the 620 looks to be a great lock at a great price. Mine is going back.

      0

      08-12-2022 11:55:14

      • B

        Please, Ring please, please work on getting this lock fully integrated with Ring. We know Ring's goal is to have one ecosystem to rule them all...and I am all in...but until they start making Ring locks, I can only use those things that "works with Ring". When I purchased these locks, it was "advertised" to work with Ring, but did not list the caveats. Though I can control the opening and closing of the locks with the Ring app, code addition is what is really needed to make this fully functional with Ring.

        0

        06-03-2023 02:30:22

        Didn't find an answer ?

        Log in or create your Ring account to post a question and join in the on the conversation.

        Most Helpful Members

        U

        user63814

        3

        User
        Solutions

        B

        Boone

        1

        User
        Solution

        J

        j0hnmsch

        1

        User
        Solution