Hi neighbors! Live View concerns can vary in cause as every neighbor’s home environment and network is different. For troubleshooting tips and tricks, I’d recommend reviewing our Community Post on Live View here. The steps in that post should help you narrow down what is causing the Live View to not work so you can resolve it. If that doesn’t help, you can give our support team a call at one of the numbers available here for more in-depth troubleshooting assistance. If you are outside of the US, please visit here to see how to contact support.