I have noticed an issue with my Ring Alarm keypad, when changing modes the display always shows disarmed even though the app will show the system as away/home if they have been armed accordingly.
secondly there is now a long delay between arming the system via the keypad or the app. I don’t know what would cause this as the keypad is positioned 1 meter away from the base unit and never used to occur previously. The keypad is also continuously plugged in and charged.
I’ve checked the firmware and everything is up to date.
any help or advice would be appreciated.