I have the same issue. I have called, chatted and emailed with support but still same problem no matter what browser, PC, MAC, etc I use. I was just sent the following email. what a joke.
We have exhausted all troubleshooting options for this issue, if the issue persists - there is unfortunately nothing further that can be done to resolve it.
Here at Ring, your safety and security is our top priority. To protect your Ring account, you should take advantage of two-factor authentication (2FA) available in the account settings of the Ring app. Please consider enabling the 2FA feature in your account today. We also, recommend changing your password and making sure it’s different from any other password you use; it’s the best way to protect your Ring account. For more information on how to set up 2FA click here.
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CS Tech Agent, Account Logistics
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