I have tried going to website suggested. It errors and wont open.

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Hi @DDodwell. You can learn more about how to complete the return in our Ring Help Center Article here. If the link in the article does not allow you to complete the return, please reach out to our support team here for more help on this return!

Order returned. Tracked it and you folks received on 5/21. When may I expect refund?

Hey @DDodwell. In most cases, refunds take us up to 7-10 business days to be refunded. Although, after checking with my billing team, with COVID delays, refunds can take 14-21 regular days, instead of the 7-14. If you do not see a refund by June 8th, please give our support team a call and they can escalate this for you!