How can I silence offline/online alerts?

Products General Questions
1

The sensor on my garage door occasionally goes offline. The app makes a chime noise to alert me, then will chime/alert when it’s back online.

Every single time it’s happened at night and the back online alert ends up waking me up.

How do I stop this offline/online alert???

2

Hi @Gsdchi. You can manage your alert settings under Settings > Alert Settings > Alarm > Push. There are options to toggle on and off various different alerts, including Device Status, which should be the notified tied to whether or not a device is online.