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How can I silence offline/online alerts?
troubleshooting
notifications

The sensor on my garage door occasionally goes offline. The app makes a chime noise to alert me, then will chime/alert when it’s back online. Every single time it’s happened at night and the back online alert ends up waking me up. How do I stop this offline/online alert????

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25-08-2023 02:01:34

Responses (1)

  • C

    Hi @Gsdchi. You can manage your alert settings under Settings > Alert Settings > Alarm > Push. There are options to toggle on and off various different alerts, including Device Status, which should be the notified tied to whether or not a device is online.

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    25-08-2023 05:47:39

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