Feature Update: Customizable Motion Zones for Battery Devices

I have my camera in my chicken coop and i have it placed where it catched the coop door (bottom of screen) and my nesting boxes (top of my screen) but when i tried to set up my motion zones the top of my camera view (my nesting boxes) is completely cut off. this defeats the purpose for getting the camera. I bought it so I could make sure the coop door opens and closes and to catch when my chickens lay an egg in their nesting box. is the cut off issue only on solar and battery operated cameras? if so ill return my solar one and get the cheaper plug in camera.

Any tips if the motion zone feature doesnā€™t actually work? I continue to get recordings every few minutes from the area I have REMOVED from the motion zone (ie - the area that is not blue).

I am very upset to discover that my ring cams have limited customizable motion zones. I need to be able to select from the full area of live view. Ring has intentionally broken useful camera performance. I have 8 Ring cams and have to replace them with another brand that can detect motion in all of live view.

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Not only are the revised, shrunken motion detection areas rendering the cameras virtually useless, the fact that any motion detection is also not picked up until at/near the camera centreline (as mentioned by a previous poster) makes the entire setup a joke. We buy these devices for 2 reasons: camera field of view and motion detection within that field of view. If hard-wired cameras provide virtually full field motion detection capability there is no reason why the same cannot be applied to battery-powered cameras. This failing is being driven by a failure of software engineering.

Come on Ring - sort it out and leave us users to decide how large we wish our motion detection zones to be.

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I have never been able to get these zones to work. I draw them, but Ring always ignores them and sends me a notification about once every 10 seconds, whenever a car drives down the street. Every few months I tinker and try again, butā€¦ nope.

One problem Iā€™ve consistently noticed everytime with these custom zones, is when you go to edit them, it always says ā€œupdating snapshotā€ and never updates. You can still edit the zone, but the view is never updated. Iā€™ve called Ring and they canā€™t solve it.

Just noticed (on all of my Stick Up cams) that Motion detection zones have been reduced in size and no longer match live view. Looking at previous posts from people reporting the same issue, it appears that there are people on this forum who ā€˜representā€™ Ring that say this is an ā€˜Intendedā€™ feature. What absolute NONSENSE. Its clear to me that Ring have introduced a ā€˜changeā€™ as this WAS NOT the case when I first purchased and installed the cameras. Ring seem happy to allow community members to continually report the issue and then choose to do simply nothing about it (other than ignore the complaints and then wait for 30 days of inactivity before closing the post). absolutely disgraceful way to treat people that have purchased a Ring product. Please resolve.

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