False advertisement - ring doorbell and google home integration
A ring representative needs to provide an adequate explanation as to why there are **STILL** advertisments on the internet showing that Ring is compatible with Google Home. It's clear that this is a consumer affairs issue and neither Google or Ring have offered any of their customers a proper explanation. Please dont mark this message as complete until Ring and Google have a conversation and work together to find a fix for this issue. Two of the biggest tech companies in the WORLD cannot work together to deliver their customers what was promised and advertised? So many customers purchased devices based on the advertisments that the two devices/apps were compatible. Google and Ring need to collaborate to formulate an official response addressing this issue. If no adequate response is received, my next step is to lodge an official complaint with consumer affairs. I will also be launching a campaign on social media to obtain signatures from unhappy customers who have been affected by this.
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18-12-2019 12:32:03
Responses (10)
- U
Yes, I aggree. I just Googled how to set up Ring with Google Home. It says you can do it, but It is not possible. Google and Ring should work together and come up with a solution.
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06-05-2020 11:58:43
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- M
They want you to buy their doorbell so they removed compatibility with their biggest competitor. Fools.
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31-05-2020 06:15:45
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EWow! After trying for two days to "INTEGRATE" with nest, nest hub and aliens from another world to bring my Ring doorbell into the twenty first century. Then am directed here to find that it is only a dream and that Ring does not want to play with everybody else. VERY VERY disappointed and will be putting my ring doorbell in the trash and joining others in buying something that truly wants to work.
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31-08-2020 10:05:27
EGoogle doesn't want to play with Ring as well. It's mutual. Just like Apple doesn't get along with Microsoft. Nothing new.
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31-08-2020 10:24:32
HIf the focus would be providing services instead of fighting and profit first, we would live in a way better world... That includes every industries that profit is far more important than services or ethics. Unfortunately I'll need to replace my 5 ring devices and its cool applications around it because of this purposly intended incompatibility. Please learn that you don't win anything by supporting this trade war, and the ones that lose the most are your customers... and not to mention how associated brands are damaged. This is a sad example of the no sense things that prevent the world and technology to move forward.
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11-10-2020 03:34:45
- C
Hi there, neighbors! As mentioned previously in [this thread](https://community.ring.com/t/ring-and-google-home/332), at this time, we do not have an update or any news to share on an integration between Ring and Google. We’ll be sure to post an announcement in the Ring Updates section of the Community once we have any information to share. For more information on the existing integration we have with Google, you can learn about the the Ring Assistant App available from Google [here ](https://assistant.google.com/services/a/uid/000000e4ac17fd8b?hl=en-US). As we always value our neighbors’ feedback, feel free to find this request in our [Feature Request Board ](https://community.ring.com/c/products/feature-request-board/24). This way other neighbors can share their interest in one place, that we can organize and share with our teams here. :slight_smile:
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01-10-2021 08:41:42
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- C•
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01-10-2021 08:41:51
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worawatpum21
Just bought it and going to return. I have Google home hub and Nest door bell but my side door is hard to wired so decided to go with the battery option on Ring 2 door bell since Nest door bell does not offer the battery version. Hoping it is SMART enough to integrate with the other smart home device but really disappointed. I don't know what they are thinking just because Google is their competitor, so decided to drop all the support on Google home? Well..they gonna lose the new customer who willing to pay extra on record the cloud camera which is the long term income than paying to buy the echo show device.
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18-04-2020 11:39:46
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