Dusk to Dawn outdoor alarm siren

I got someone out to install my outdoor siren, I have the batteries in and it’s hardwired, I have turned on the dust to dawn on in the app but it’s not illuminating, any ideas?

Hi @Loki50. If your Outdoor Siren is not lighting up while in Dusk to Dawn mode, try these steps:

  • Go to the LED Settings tile for the Siren and toggle it off and back on.

  • Verify the hardwire installation was done correctly using this Help Center article.

If you have tried these steps and are still having the same concern, give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.