Hi @dkotix. That was an excellent troubleshooting step to try for your concern. You also want to try rebooting your router by unplugging it from power for a few seconds and plugging it back in. Temporarily plugging your Chime into the same room as your router can help as well. Then try reconnecting your Chime to your WiFi. If you have tried these steps and are still having the same concern, give our [support team](https://support.ring.com/hc/en-us/articles/360036196372) a call for further assistance.