Chime Pro 1st gen and Chime no sound when doorbell pressed

[Ovardis]

Known problem but Ring won’t or isn’t able to solve it

Ring doorbell pro 2 sometimes no Ring alert but only motion recorderd

I have the same problem with our Pro 2, this started earlier in 2022. Ring replaced him after contacting support but and it seemed solved. Now this one has the same behavior as the first one. Somebody presses the button, only sound at the door but none of the chimes or phone makes any sound. Please fix this asap!! It’s ridiculous that it’s taking so long. We have an unreliable doorbell now.