‎Chime not working since Broadband changed

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user57658

Chime not working since Broadband changed

troubleshooting

cs-support

chime

*I had new broadband installed yesterday. I updated the outdoor device and am trying to update the chime but when I press and hold the button on the side the front doesn’t light as it should. I’ve tried different power sockets but still no luck*

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07-09-2023 11:38:15

Responses (2)

J

Justin_Ring

Hi @user57658. Those were excellent troubleshooting steps to try for an unresponsive Ring Chime. I recommend making sure you are pressing and holding the setup button for 20–25 seconds. If that makes no difference and your chime is still unresponsive, give our [support team](https://support.ring.com/hc/en-gb/articles/213608406) a call for further assistance.

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08-09-2023 07:34:29

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S

system

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

0

•

08-10-2023 07:35:00

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