We have been using our Chime doorbell for over a year. It has suddenly stopped connecting with our doorbell.
We have followed all the troubleshoot instructions, including a reset of both our wifi router and the chime itself with no luck.
The chime spends its day flashing green. We have tried connecting it as a new device but when it gets to 95% it turns from blue to red and we get an error message (attached).
If we “try again” the same thing happens. Over and over.
Our doorbell is connecting fine, with no issues. I cannot understand why our chime has just stopped working.