When trying to attach the ball into the anchor plate socket, the screw in the collar will not unscrew with the provided phillips head. Any advice? Thanks
Hi @General_Sam_Houston. Can you please share a picture of the screw you’re trying to unscrew? The included orange screwdriver should be double-sided, so try taking the orange handle off and flipping it around as some of the screws are a different size which may be why you’re having difficulties removing this screw.