Hi, I’ve got the battery spotlight camera along with 2 ring batteries. I’ve come to charge both batteries this morning and both batteries fully charged to where they were both showing a solid green light. I’ve installed both batteries as normal and my ring app is still showing that both my batteries are dead??? I’ve restarted my ring app and it still says both my batteries are dead?? I’ve removed both batteries several times but I still get an error when opening my app that the batteries are dead and need charging and the camera itself is giving an error that the device is unavailable due to no battery power. These batteries are less than 4 months old and have only been charged a handful of times.
Has anyone had the same thing happen to them? If so is there a fix?