S
Alexa Routine Stopped Working
troubleshooting
amazon-alexa
I have setup routines that if motion is detected by my doorbells then alexa says motion detected at the doorbell.. This seems to have stopped working ??
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09-07-2023 04:35:47
Responses (1)
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Caitlyn_Ring
Hi @StephenAntonacci. I'd suggest walking through the troubleshooting steps for the Ring and Alexa integration [here](https://support.ring.com/hc/en-us/articles/360050373832-What-to-do-if-your-Ring-and-Alexa-Features-Stopped-Working-). Typically unlearning and relearning the Ring Skill in the Alexa app can resolve issues. It's also important to ensure both the Ring and Alexa app are fully updated to the latest versions available. If this issue persists, you can follow up with our support team at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406#callus). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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11-07-2023 10:20:37
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