Alexa can't control floodlight cam wired pro? - "This device is not currently supported"

Just bought 4 floodlight cam wired pro’s and installed them around our property.

I’d like to be able to turn these on and off through Alexa using voice commands, but when I try and create the routine, apparently “This device is not currently supported”.

As Amazon own Ring, this seems strange to me. Anybody have any idea if this is the case, or I’m doing something dumb?

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Having the same issue. Quite bad user experience given that Ring is owned by Amazon. Can someone please look into this?

Here’s what I found ( Ring Supported Alexa-enabled Devices – Ring Help). If your device is on the list then contact Support for assistance ( Ring Supported Alexa-enabled Devices – Ring Help).
Be aware wait times are long.

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