Alarm External Siren/Professional Monitoring
Now you have a UK forum and seem to (hopefully) be paying more attention to the UK market, there are a couple of things that are truly missing from this system. Some sort of external siren/additonal siren I think is essential. I'm lead to believe these are frowned upon in the US but these are common in the UK and you would be hard pushed to find a system that dosen't have one. Either a dedicated unit or even just allowing the camera sirens to be triggered in union with the alarm. I had an alarm event the other day and when I arrived at my house, I couldn't hear it until I had opened the front door. Also the assisted monitoring vs the professional monitoring in the US is night and day. I already get a push notification and an email so the only extra this adds is an automated phone call (and 4G backup which is actually quite useful). I only really find the phone call useful if i'm driving as I won't see the email/notification. Actually having a human being phone you and being able to phone the police on your behalf would be invaluable. Are either of these things currently in the works and be available any time soon? These are the 2 features I feel make this system fall short of the perfect alarm system. Thanks :)
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19-08-2020 02:58:35
Responses (6)
- S
> @Chelsea\_Ring wrote: > > > > For the Professional Monitoring that we have in the US and some of CA, we are unable to bring this to the UK at this time I find it interesting that you say Ring "cannot" bring the professional monitoring to the UK. At least one of the competitive products in the UK, SimpliSafe, does offer a professional monitoring service very similar to the Ring US offering complete with human operators, guard dispatch and police call-outs. So I am sure that Ring _could_ bring a form of professional monitoring, it's really a question of whether there is demand, and whether Ring have the desire to do it. I'd certainly be keen to see professional monitoring brought to the UK.
•3
27-08-2020 03:48:13
NAnyone know when an Outdoor siren for the ring alarm will be available in the UK?
•3
29-08-2020 11:06:45
RThis is another none-answer from Ring. Just what are the specific problems that make Ring "unable to bring this to the UK at this time"? Simplisafe seem to be able to do it in the UK so just why can't Ring?
•1
03-09-2020 04:30:30
RIt is disappointing to read that Ring have no intention of releasing an external audible alarm. As has been mentioned here and on numerous other threads; this is a basic expectation in the UK and is something that seems extremely basic to be abl to provide [and make further profit from]. This along with some of the other sensors provided by Simplisafe [such as glass break sensor, water sensor and smoke alarms] should be pushing Ring to look at these additions to their product line.
•0
13-12-2020 02:19:49
- A
Would like to have options on having the dome sirens and external sirens in the UK. The base station isn’t effective alone
•3
13-09-2020 10:56:38
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B> @Ashalad wrote: > Would like to have options on having the dome sirens and external sirens in the UK. The base station isn’t effective alone Hello @Ashalad , From 'across the pond' here in the USA, others have been requesting the feature that you are looking for, with some slight variations. But you can see that you aren't alone! We here in the USA still don't have an external siren (our available current Dome siren is not rated/designed for outdoor use). If you like the idea for an **OUTDOOR SIREN** (that can tolerate the outdoor weather) then make your vote be heard by clicking on the all the links below, and then click on the "Thumbs Up" icon on the beginning thread (upper-left side) of the originator's post request. More "Thumbs Up" Kudo vote will better get the attention of the Ring Teams. I apologize for any similar "Feature Board Requests" that I've might have missed. But if I can miss them, then so can the Ring Teams. There are also many similar posts in other Ring forums, but now Ring Teams look for request here in the "Feature Board Request" forum, and so I did not include those other too numerous links. I just linked only "Feature Board Requests." Let's all mass together our Kudo votes and efforts for an Outdoor Siren! If we can eventually get it here, then possibly it will be made available there. :) Submitted by [@Dannyb1991](https://community.ring.com/t5/user/viewprofilepage/user-id/42104) [https://community.ring.com/t5/Feature-Request-Board/Outdoor-siren/idi-p/25458](https://community.ring.com/t5/Feature-Request-Board/Outdoor-siren/idi-p/25458) Submitted by [@Jesterbw](https://community.ring.com/t5/user/viewprofilepage/user-id/83840) [https://community.ring.com/t5/Feature-Request-Board/Outdoor-siren/idi-p/52914](https://community.ring.com/t5/Feature-Request-Board/Outdoor-siren/idi-p/52914) Submitted by [@deefish](https://community.ring.com/t5/user/viewprofilepage/user-id/57439) [https://community.ring.com/t5/Feature-Request-Board/Outdoor-siren-strobe-combo/idi-p/34552](https://community.ring.com/t5/Feature-Request-Board/Outdoor-siren-strobe-combo/idi-p/34552) Submitted by [@FarmerBrad](https://community.ring.com/t5/user/viewprofilepage/user-id/50106) [https://community.ring.com/t5/Feature-Request-Board/Outdoor-and-additional-sirens/idi-p/29760](https://community.ring.com/t5/Feature-Request-Board/Outdoor-and-additional-sirens/idi-p/29760) Submitted by [@smiley250](https://community.ring.com/t5/user/viewprofilepage/user-id/36687) [https://community.ring.com/t5/Feature-Request-Board/An-Exterior-Siren-for-Canada-other-than-Dome-Sir...](https://community.ring.com/t5/Feature-Request-Board/An-Exterior-Siren-for-Canada-other-than-Dome-Siren-below-32F-0C/idi-p/45314) Submitted by [@LMR](https://community.ring.com/t5/user/viewprofilepage/user-id/82067) [https://community.ring.com/t5/Feature-Request-Board/Need-a-very-loud-outdoor-siren-option-Also-the-a...](https://community.ring.com/t5/Feature-Request-Board/Need-a-very-loud-outdoor-siren-option-Also-the-ability-to-turn/idi-p/54531) FYI to [@RJArmitage](https://community.ring.com/t5/user/viewprofilepage/user-id/83900) , [@Nickbrad](https://community.ring.com/t5/user/viewprofilepage/user-id/88097) , [@scrosland](https://community.ring.com/t5/user/viewprofilepage/user-id/87585) , [@harryy94](https://community.ring.com/t5/user/viewprofilepage/user-id/37604)
•6
21-09-2020 02:26:37
- D
Is it possible to trigger the flood light or spot light cam siren when the alarm goes off? This way there will be no need to have an external siren.
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29-09-2020 10:09:35
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B> @dpn wrote: > > Is it possible to trigger the flood light or spot light cam siren when the alarm goes off? This way there will be no need to have an external siren. Hello @dpn , No, the Ring Alarm Base Station can **not automatically** trigger any camera siren when the alarm goes off. You can **activate the camera's siren manually** with your Ring App (some have manged to make this happen with the additional use of a 3rd party device). And similar to my previous post, You are NOT alone in wanting this feature for the Alarm system to have the ability to also automatically sound the sirens in your cameras when the alarm system is triggered for an intruder. There are also many similar posts in other Ring forums, but now Ring Teams look for request here in the "Feature Board Request" forum, and so I did not include those other too numerous links. I just linked only "Feature Board Requests." The Ring Teams notice the requests with a large number of "Thumbs-up" votes. This and variations of this idea are already on the Feature Request Board. Make your voice be heard and **add your "Thumbs-up" vote** to these links by clicking on the Thumbs-up Icon that is on the left side of the author's initial beginning post (I've probably missed a few similar links) : Submitted by [WesleyAldred](https://community.ring.com/t5/user/viewprofilepage/user-id/47230) : [https://community.ring.com/t5/Feature-Request-Board/Ring-Alarm-Activation-sets-off-Ring-Cam-Siren/id...](https://community.ring.com/t5/Feature-Request-Board/Ring-Alarm-Activation-sets-off-Ring-Cam-Siren/idi-p/27904) Submitted by [DrTej](https://community.ring.com/t5/user/viewprofilepage/user-id/45131) : [https://community.ring.com/t5/Feature-Request-Board/Activate-Siren-on-all-Camera-s-and-Alarm/idi-p/2...](https://community.ring.com/t5/Feature-Request-Board/Activate-Siren-on-all-Camera-s-and-Alarm/idi-p/26601) Submitted by [DanHolloway](https://community.ring.com/t5/user/viewprofilepage/user-id/89276) : [https://community.ring.com/t5/Feature-Request-Board/Ring-Alarm-link-sirens/idi-p/56814](https://community.ring.com/t5/Feature-Request-Board/Ring-Alarm-link-sirens/idi-p/56814) Submitted by [MikeP](https://community.ring.com/t5/user/viewprofilepage/user-id/39982) : [https://community.ring.com/t5/Feature-Request-Board/Alarm-Base-Station-should-sync-with-Floodlight-c...](https://community.ring.com/t5/Feature-Request-Board/Alarm-Base-Station-should-sync-with-Floodlight-cameras-when/idi-p/23731) Submitted by [Leslew](https://community.ring.com/t5/user/viewprofilepage/user-id/78777) : [https://community.ring.com/t5/Feature-Request-Board/Ring-alarm-siren/idi-p/49072](https://community.ring.com/t5/Feature-Request-Board/Ring-alarm-siren/idi-p/49072) Submitted by [PaddyMc](https://community.ring.com/t5/user/viewprofilepage/user-id/90124) : [https://community.ring.com/t5/Feature-Request-Board/Alarm-Siren-linked-devices-to-ring-chimes/idi-p/...](https://community.ring.com/t5/Feature-Request-Board/Alarm-Siren-linked-devices-to-ring-chimes/idi-p/57430) Submitted by [Rand](https://community.ring.com/t5/user/viewprofilepage/user-id/41166) : [https://community.ring.com/t5/Feature-Request-Board/Allow-us-to-Utilize-Our-Flood-Sirens-during-Alar...](https://community.ring.com/t5/Feature-Request-Board/Allow-us-to-Utilize-Our-Flood-Sirens-during-Alarms/idi-p/24347) UNITE and Thumbs-up VOTE! Get Ring Team's Attention! :)
•5
30-09-2020 04:01:11
BAh, I see that it appears now all the above links have been ' **merged**' into a single giant request by the Ring Moderators. Thank you Ring Moderators for making it easier to give our "Thumbs Up" Kudo votes for those authors whom requested this on the **Feature Request Board**. :) :) :) I do like the 'single-stop' placement merging, Cool Cool :) :) :) Kudos to you too!
•2
30-09-2020 04:13:23
DThank you for that. I didn't know. I thought the entire Ring ecosystem was a proper ecosystem but I guess not. I do have home assistant running so I can integrate all of this but still I would prefer Ring to be a self contained ecosystem like Simplisafe, for example.
•1
30-09-2020 10:13:17
HThe lack of professional monitoring is dissapointing but I can get by without it. I also understand that the UK is quite strict on automated police call outs. However the external siren to me is a massive gap and has made me consider scrapping the system altogether. It would simply be a siren that they already have in a weatherproofed box connected ZWave that you can mount outside.... nothing ground breaking here and something the Yale Smart Alarm already has. I have used SimpleCommands to link a 12v Siren to a smart plug. When the alarm is triggered, the power is switched on. However this does not take advantage of the base station's 4G/Battery backup, so it's only a temporary solution.
•2
30-09-2020 10:28:04
II'm also in agreement here. We pay teh same, if no tmore, over here in the UK, but always seem to get less of a deal! Professional monitoring I can kinda understand - but an external siren is a no brainer. So is better integration of cameras with the ring alarm to make it a 'true' security system. Yes I know we have modes, which are good, but when deactivated I may want to link a camera to my doorbell, but cant because the alarm system is in decativated mode! Come on Ring, all these updates and we cant have what seems to be a simple enough solution that other companies have already implemented?
•3
01-10-2020 02:21:56
- W
I think about time you started thinking of your UK customers as to me (and poss other customers) it appears you are ignoring us and only thinking of your US customers. I noticed that way back in April (that is 8 months ago now) that was asked when your Ring Alarm 2nd Gen being released in UK and all keep getting is basically no one knows when and to keep lookout on the News and Annoucements So far nothin mentioned. How long does it take to get something releasedin UK, cannot be that hard. I see you are still selling your old stock of 1st Gen in the UK, is this because no one in US wants it so dumping all your old stock into UK and saying let the mugs in UK but out old stock Also, I notice that you have a sale on your 2nd Gen alarms yet here in UK we are having to pay full price for the old 1st Gen Someone at Ring needs to start thinking seriously about your UK customers (and future customers) and stop concentrating on just US and think of UK now as we have been waiting patiently for far too long for relase of 2nd Gen Alarms. The 2nd Gen alarms and accessories are way cheaper than what we in the UK have to pay for the 1st Gen Alarms and accessories when in reality the 1st Gen should be way cheaper than the 2nd Gen as they are very old stock now. Please someone find out when 2nd Gen being released in UK instead of the standard reply of 'keep eye on News and Announcements for further news' After 8 months there must be some news by now
•1
12-12-2020 03:26:46
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- M
Hey neighbors! We are excited to inform you of our soon to be available Alarm Outdoor Siren. For our US neighbors, you can currently pre-order the [Alarm Outdoor Siren here](https://ring.com/products/alarm-outdoor-siren?_pos=1&_sid=7b4fe89d4&_ss=r). For our UK neighbors, pre-orders will be available soon as described on the [Alarm Outdoor Siren UK webpage](https://en-uk.ring.com/products/alarm-security-outdoor-siren). As always, thank you for your feedback and for being the best part of the Ring Community! :)
•0
18-03-2021 10:59:27
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SThe Ring representative's link for US customers in the above comment leads to a 404-error (dead-link), so I assume the product has either been discontinued or pulled from launch. Update: A quick Google-search revealed that the product appears to be available to UK customers, but is absent from the US Ring site (though, a support page for the Ring Alarm Outdoor Siren is visible on the US Ring site). Instead, I purchased five Dome Alarms directly from the US Ring site. It's apparently a third-party device and isn't sold on Amazon. A huge thanks to Boone for pointing out Ring's new linked-devices' feature to enable your Ring Spotlight Cameras' alarms to sound when the Ring base-station is triggered. This is a great feature which reduces the need for external annunciators. An archived Reddit post detailed a DIY-hack to permit triggering more powerful 12V-sirens. The Dome Alarms will likely accommodate my needs, but I would really like Ring to develop a Ring-to-12V-interface to enable the use of other old-school alarm-annunciators, especially strobe lights. While the linked-devices/Dome solutions are probably adequate for my sonic needs, I would very much like the ability to trigger both indoor and outdoor 12V strobe-lighting. See this link for the Reddit post on DIY 12V-trigger solutions for Ring alarm systems: https://www.reddit.com/r/Ring/comments/gyd72i/adding_an_external_loud_siren_to_the_ring_alarm/
•1
25-07-2021 04:32:01
SI found out why the Ring Alarm Outdoor Siren was pulled from their site: ADT sued over its octagonal shape. Reportedly, Ring is redesigning the product and will release it sometime in the future (I assume it's still selling in the UK because ADT doesn't operate there). See article here: https://www.theverge.com/2021/6/24/22549192/adt-ring-home-security-outdoor-siren-trademark-dispute-settlement
•0
25-07-2021 05:10:40
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Chelsea_Ring
Hey @harryy94. We're glad we could bring the UK boards to the Community to help assist our UK neighbors with their specific concerns. After checking with my teams, we do not have any plans at this time to bring an external/additional siren to the UK Ring Alarm system, but I have passed on your feedback to them on this. For the Professional Monitoring that we have in the US and some of CA, we are unable to bring this to the UK at this time, which is why we have the Assisted Monitoring. We've designed our Assisted Monitoring service to be in compliance with the unique requirements of UK security regulations. I greatly appreciate your feedback on this as well, and your desire to have this feature with your system. If we're ever able to bring either of these features to our UK neighbors, we will make sure to post about this in our News and Announcements board. :)
1
20-08-2020 05:42:54
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