Adding MyQ Garage door to Ring App
Hi ring users! I discovered I can add my MyQ wifi garage door account to the ring app. Unfortunately, when I try to link them together it keeps sending me to the screen to link Ring and Amazon account. This is already done awhile ago and it won’t let me continue because it thinks I’m trying to redo it. Anyone else have this problem? I can’t link the MyQ garage door in the ring app. -F
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08-11-2020 02:20:43
Responses (12)
- C
Actually, I also stated that that was greyed out and I couldn’t select it, but the solution was to turn off my Wi-Fi on my device I was using to add to Ring. Just for future reference in case someone else has this experience.
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10-12-2020 03:46:32
- M
Hi. Could any Ring representative post the official steps to add MyQ to the Ring app ?. I have tried the steps that @KenW post on Nov 17 (see above) and I cannot see the step # 2, there is not "Garage Door Openers" option in the "Setup a device" on my Ring app. Maybe @Tom_Ring could provide those steps. Thanks
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19-12-2020 02:53:29
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- M
Hi @Hh, sadly looks like the MyQ - Ring integration is not available outside of the US It would be nice if a Ring representative could confirm this, but it looks like that's not going to happen. I think that Ring should put a note in their Store saying that the integration is only available in US.
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06-01-2021 02:39:56
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- C
Hi neighbors! I confirmed with my team that the MyQ integration is only available for our neighbors in the US at this time. We appreciate the feedback and have forwarded it to the appropriate team. :)
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07-01-2021 05:40:19
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Tom_Ring
Hi @fury88. There's a few things you can try. First, try to unlink your Amazon account from the Ring app. Then, uninstall the Ring app, reboot your phone, and reinstall the Ring app. This will ensure that your are running on the latest version of the app and you are properly integrated. After you've signed into the Ring app, connect your MyQ and then your Amazon account. Let me know if this works!
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10-11-2020 04:22:28
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