Ring 3rd gen (mains) camera won’t record and Device Health says 'change battery’
. It is online btw
Hi @wildeman. Make sure your Ring app is fully updated, then try performing a reboot using the reboot option on the Device Health page. If that doesn’t resolve the issue, please reach out to our support team at one of the numbers available here for further assistance. You can also get in touch with our support team on Facebook @Ring by sending a private message with some details on your concern.