U
Verification failing on Android phone
troubleshooting
Hi, I'm trying to log into the Ring app on my phone but cannot - saying verification failed. I do not have a VPN, I do not have smart switching. I have tried clearing cache, deleting the app and reinstalling. What else can I do without having to reset my phone? I can log in to ring.com
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02-05-2025 09:08:24
Responses (1)
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Caitlyn_Ring
Hi @user_98b319. Make sure both the Ring app and your phone are updated to the latest versions. I would also recommend restarting your phone if you haven't done so recently. If this issue still persists, please follow up with our social support team @Ring on Facebook, X, or Instagram for further assistance.
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05-05-2025 06:07:32
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