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Ring Video Doorbells

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Subscription to the new device.

Hi. My old doorbell is broken, and I have received a new one. How do I transfer the subscription to the new device?

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23-04-2025 05:41:52

Responses (1)

  • J

    Hi @user_d3cccb. You will not be able to transfer your plan over to your new Doorbell. You will need to cancel your subscription and resubscribe to a new plan. Furthermore, you will receive a prorated refund for what you have not used of your previous plan. https://ring.com/support/articles/0p7eu/Cancel-Ring-Subscription-Plan 

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    24-04-2025 04:37:59

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